FAQs

How It Works

  • To book your date, fill out the form on our contact us page.

  • We require a 50% deposit at the time of booking. This secures your booking date. All other clients will be denied your date. All deposits are non-refundable.

  • The remaining balance for your booking is required 1 week before your event date.

  • If you need to cancel your booking, your deposit will not be refunded. In the event you cancel your booking within 72 hours of your contracted event date, you will be charged 25% of the remaining cost of your booking (does not include deposit).

  • We offer a “Bride to be” and a “Happy Birthday” white neon signs. These are available to rent for $50.

  • In the event of damages or a total loss of Coastal Florals equipment, the client will be held financially responsible for the total value as outlined in your contract.

Booking

  • The flower wall will be delivered at the agreed upon/ contracted time.

  • The flower wall will be picked up promptly at the agreed upon/ contracted time.

  • We primarily serve Ocean and Monmouth County, however we can service additional counties for an additional transportation fee.

  • If you would like the wall set up on grass, we require the grass to be completely dry (no rainfall in last 3 days).

  • Flower walls must be set up on a level surface.

  • Our flower walls are not meant to be set up in direct sunlight. The wall can be set up outside in a shaded area. In the event of rain, the wall must be set up in a dry and covered area.

  • Only Coastal Florals is permitted to set up, break down, move, and make any alterations to the flower wall. Once the wall is set up, the wall will remain in place for the duration of the event unless otherwise discussed.

Delivery & Set up